Coronavirus Update

Our Office’s Safety Precautions

Our office has always utilized personal protective equipment (PPE) in accordance with CDC guidelines, however, in light of the COVID-19 pandemic we have instituted additional protocols and PPEs to ensure your safety and that of our team.

To accomplish our safety goals, we also need you, our patients, to help us. Change is not easy, but we have implemented necessary ones to create a safe environment for you, our team and the community:

1. You will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. We will have to reschedule your appointment if we are unable to complete this step.
2. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces. Please check-In by calling (425) 354-3628 and wait in your car.
3. Payment arrangements will be made in advance to avoid delay and allow contactless exit from appointment.
4. We ask drivers and parents to wait in the car as we limit the number of people in our building. Young children with appointments may be accompanied by one guardian. Please do not bring children to adult appointments.
5. We require a mask or face covering of mouth and nose upon entering our office and leaving. Due to limited supply of PPEs, we are unable to provide masks to you.
6. Hand sanitizers are available to use upon entering and more throughout the office.
7. We have removed magazines, water, coffee, toys, and other items that can harbor or transfer germs which are difficult to clean and disinfect.
8. We’re introducing an oral pre-rinse to all patients to reduce exposure to germs.
9. Recording temperature of every patient upon entering the office.
10. Recording temperature and lung efficiency of every team member on a daily basis, at the beginning and end of work period.
11. Enhanced operatory disinfection procedures before and after all appointments with fogging devices to access hard to reach places.
12. Ambient air management with medical grade ionizing HEPA air filtration in treatment rooms and common areas to remove germs from circulating air.
13. Sneeze guards at reception area.
14. We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
15. Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.

We know you may have questions, we’re just a quick call away at (425) 354-3628 or email us at info@duvallfamilydental.com